Privacy Policy
Privacy Policy
Velasquez Auto Spa LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a booking request, contact us, or use our mobile auto detailing services.
Information We Collect
We may collect personal information that you provide through our website forms, booking requests, phone calls, emails, or social media messages. This may include your name, phone number, email address, service address, vehicle type, requested service, preferred appointment date and time, and any additional details you choose to share about your vehicle.
We may also collect photos of your vehicle if you send them to us for service recommendations, condition review, or estimate purposes.
How We Use Your Information
We use your information to respond to inquiries, schedule appointments, confirm booking details, recommend services, provide estimates, complete requested services, and communicate with you before or after your appointment.
We may also use your information to improve our customer service, organize our schedule, and provide a better overall experience.
Booking Information
When you submit a booking request, we use the information provided to review your requested service, check availability, and confirm appointment details. Submitting a booking form does not guarantee an appointment until Velasquez Auto Spa LLC confirms it.
Vehicle Photos
Photos of your vehicle may be used to better understand the vehicle’s condition, recommend the proper service, document service needs, or provide an accurate estimate.
Velasquez Auto Spa LLC may also take before-and-after photos of vehicles for service documentation. Photos used for marketing will avoid showing private personal details whenever reasonably possible.
Sharing Your Information
Velasquez Auto Spa LLC does not sell, rent, or trade your personal information. We may share information only when necessary to operate our business, manage bookings, process website forms, comply with legal requirements, or protect our services.
Third-Party Services
Our website may use third-party tools such as contact forms, booking software, Google Maps, analytics tools, review platforms, or social media links. These third-party services may collect information according to their own privacy policies.
Velasquez Auto Spa LLC is not responsible for the privacy practices of third-party websites or platforms linked from our website.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic, and support website performance. You can adjust your browser settings to refuse cookies, but some website features may not work properly.
Communication
By submitting your contact information, you agree that Velasquez Auto Spa LLC may contact you by phone, text message, or email regarding your inquiry, booking request, appointment confirmation, service updates, or follow-up communication.
Data Protection
We take reasonable steps to protect the personal information you provide from unauthorized access, misuse, loss, or disclosure. However, no online method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We may keep your information for as long as necessary to provide services, maintain business records, respond to customer needs, and meet legal or administrative requirements.
Your Rights
You may contact us to request that your personal information be updated, corrected, or deleted. We will make reasonable efforts to respond to your request, subject to any legal or business recordkeeping requirements.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Velasquez Auto Spa LLC may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Velasquez Auto Spa LLC
Phone: (918) 510-6982
Email: velasquezautospa@gmail.com
Service Area: Tulsa, Broken Arrow, and surrounding Oklahoma areas
Effective Date
This Privacy Policy is effective as of the date it is published on this website.